Holiday Closings

Please make a note as to when

the credit union will be closed.

 

Our ATM, Day N Night Teller Line & PC Banking  are available 24 hours a day, 7 days a week for your convenience

 

 

Good Friday/Easter:  We will be closing at Noon, Fri. April  3rd and closed all day Sat., April  4th.

 

Memorial Day:  We will be closed Sat. May 23rd and  Mon. May 25th.

 

 

4th of July: We will be closing at 3pm Friday July 3rd, and closed Sat., July 4th.

 

Labor Day We will be  closed Sat. Sept. 5th and Mon., Sept 7th.

New!

In compliance with the USA Patriot Act, we are required to obtain and verify identification provided for all new account owners and joint owners, using methods permitted by law.

Lobby

BOTH LOCATIONS

Mon-Thurs

9:00 a.m.-3:00 p.m.

Friday

9:00 a.m.-5:00 p.m.

Drive Thru Window

BOTH LOCATIONS

Mon-Thurs

8:00am-4:00pm

Friday

8:00am-5:00pm

Saturday

9:00am-Noon

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COMPLAINT NOTICE

 

If you have a problem with the services provided by this credit union, please contact us at:

 

Freestone Credit Union

PO Box 210 * 613 Main /St.

Teague, TX 75860

254-739-2594

fcu@freestonecu.com

 

The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department at 914 East Anderson Lane, Austin, Texas 78752-1699, Telephone Number: (512) 837-9236, Website: www.cud.texas.gov.

Home Page

Freestone Credit Union Office

PO Box 210 * 613 Main Street

Teague, TX 75860

254-739-2594

800-737-8440

Fax # 254-739-3371

Email: fcu@freestonecu.com

Freestone Credit Union

Freestone Credit Union’s Web site is connected to third party websites.  The links are for informational purposes only and not an endorsement of those products or services.  Third party websites accessed by links are not part of the credit union or its website.  Be sure you know your privacy rights when offering information to those sites.

Freestone Credit Union

Fairfield Branch Office

480 E Main Street

Fairfield  TX 75840

903-389-3351

1-855-670-2775

Fax # 903-389-3149

Email: fcu@freestonecu.com

Be sure to use these links to provide you with the up to date site links.

Freestone Credit Union Online Banking Sites

Freestone Credit Union Online  Forms & Brochures

Overdraft Protection Opt In Form

 

Overdraft Rules for ATM/DC Brochure

 

About FCU Security

 

MasterCard Credit Card Disclosure

 

Mastercard credit card application

 

Privacy Notice

 

FCU Fee Schedule

 

Loan Application fill out and mail in. 

 

Change of Address Form   fill out and mail OR FAX IN TO ADDRESSES BELOW.

 

Scholarship Application             

 

ONLINE BANKING  SECURITY            

 

ID THEFT

                                                                   

PC Banking Application

 

TellerLine Audio Application

About FCU Online Security

 

Guide to Credit Cards for Young Adults

 

Home Banking:

E-Statements,  Bill Pay,  MoneyDesktop  Login ***Notice: you will have to download a new mobile banking app on march 1, 2015.  we will have a new app with more options to replace the one you have now.  Please call the office if you have any questions or if we can help you in any way.

 

Current Newsletter     

 

FCU MasterCard Credit Card

 

Kirby Kangaroo Club Kids 12 and under                

 

CU Succeed Teen Financial Network Teens 13-18 years of Age

 

Money Management Tools

 

Tips Personal Budget Planner (Excel)   

 

Bill Pay System Demo 

FBI

Public Service Announcement

April 2, 2015

 

Tax Return Fraud

NOTICE TO ALL MEMBERS WITH AN FCU ATM OR FCU MASTERCARD DEBIT CARD:

 

Freestone Credit Union is preparing to mass issue the new MasterCardÒ EMV chip debit cards  and credit cards in the 4th quarter of this year.  In our preparations, we will be cleaning up our card database of all closed cards and those which have never been authorized or are unused within the last 12 months.  If you have a card stored away, please be advised that you may not be able to use that card if you have never authorized it or have not used your current card in the last 12 months.  All members with active cards, will receive a new EMV chip card in the last quarter of 2015 to replace your current card and to begin using.  You will be able to use the new card at all merchants and ATMs.  ATM cards will not be replaced and will continue as usual.

 

What Will EMV (Chip) Credit and Debit Cards Mean for You?

The U.S. is poised to upgrade its debit and credit card (payment card) security systems in an effort to fight skyrocketing fraud costs. And while federal regulations already protect you, as a consumer, from liability for most fraudulent transactions a crook could make using your account, when payment industry participants are hit by fraud, everyone’s costs increase.

 

That’s why the U.S. industry plans to implement EMV (Europay, MasterCard, and Visa) cards, which contain computer chips that authorize or validate payment-card transactions. We’re the last developed country in the world to do so. Here’s how the change will affect you:

« You’ll receive an EMV card with information about how it’s different, its enhanced security, and how to use it. This will get a special reissue from Freestone Credit Union or other financial institution. Card issuers have discretion about whether they’ll require you to use a signature when making payments or to use a PIN (personal identification number).

« The transaction process will be slightly different. You’ll insert your EMV card in a POS (point-of-sale) terminal, wait for it to be authorized, and remove it. You’ll either sign a sales draft or key in your PIN to complete the transaction. * Other countries likely will stop accepting mag stripe cards after a certain date. You’ll need an EMV card when traveling abroad and international travelers in the U.S. will have the additional protection against counterfeit that EMV cards afford.

« It’s possible that some merchants and card issuers may choose not to convert and will continue to use mag stripe technology for a time. Your card still will work at the point of sale and consumers will continue to be protected from fraud liability

 

If you have questions about EMV cards and how they will affect you, contact the professionals at Freestone Credit Union. Stop by or call today at 254-739-2594 or

1-800-737-8440.